Frequently asked questions
HOW DO I KNOW IF I NEED WATER DAMAGE RESTORATION SERVICES?
Signs of water damage include visible stains on walls or ceilings, musty odors, warped flooring, or unexplained dampness. If you notice any of these, it’s best to call a professional as soon as possible to prevent further damage.
DO YOU PROVIDE EMERGENCY WATER DAMAGE RESTORATION?
Yes, Dry Masters offers 24/7 emergency restoration services. Whether it’s a burst pipe, storm damage, or flooding, our team is ready to assist you anytime, day or night.
HOW SOON SHOULD I ADDRESS WATER DAMAGE?
Water damage should be addressed immediately to prevent further issues such as mold growth, structural damage, or increased restoration costs. The faster you act, the better the outcome for your property.
HOW LONG WILL THE WATER DAMAGE RESTORATION PROCESS TAKE?
The duration depends on the extent of the damage. Minor issues may be resolved within hours, while extensive damage can take a few days. Our team will provide a detailed timeline after assessing your property.
DO YOU OFFER MOLD REMEDIATION SERVICES?
Absolutely! Mold remediation is one of our specialties. If you suspect mold growth due to water damage, our team will inspect, remove the mold, and take preventative measures to avoid recurrence.
DOES YOUR COMPANY HAVE INSURANCE?
Yes, Dry Masters is fully licensed, insured, and bonded. Our team of certified technicians is trained to handle restoration projects safely and effectively, giving you peace of mind.
We take quality and safety seriously and ensure our team is up-to-date with the latest technological advancements, techniques, and regulations.
WHAT TYPES OF PROPERTIES DO YOU SERVE?
We provide restoration services for both residential and commercial properties. No matter the size or complexity of the damage, our team has the expertise to restore your space.
WHAT SHOULD I DO IF I EXPERIENCE FLOODING?
In the event of flooding, immediately turn off the electricity in the affected areas if it is safe to do so. Remove valuable items and contact us right away. Our team will arrive promptly to extract water and begin the restoration process.
DO YOU OFFER STRUCTURAL DRYING SERVICES?
Yes, structural drying is a critical part of our restoration process. We use industrial-grade equipment to ensure all moisture is removed from your property to prevent mold and structural weakening.
WHAT IS THE COST OF WATER DAMAGE RESTORATION?
The cost depends on the extent of the damage and the services required. We provide a detailed estimate before starting any work and offer solutions tailored to your budget.
CAN YOU HELP WITH INSURANCE CLAIMS?
Yes, we can assist you in navigating the insurance claims process. Our team will document the damage and provide the necessary information to streamline your claim.
WHAT SHOULD I DO IF I SUSPECT HIDDEN WATER DAMAGE?
If you notice unexplained dampness, musty odors, or sudden changes in your home’s structure, call us immediately. We’ll perform a thorough inspection using advanced equipment to identify hidden damage and address it promptly.